We create value through AI
From strategy to delivery, we bring Gen AI into business processes to create real, measurable value.
We guide AI toward tangible results
To achieve a concrete, long‑lasting impact, the introduction of AI must be driven by human intelligence and follow a clear, value‑oriented strategy.
Thanks to our expertise in AI solutions and our understanding of business processes, Atlantic provides the tools and strategies needed to support effective adoption.
This approach combining awareness and the definition of high‑impact use cases enables organisations to quickly turn AI into real result.
AI projects are successfully managed through the expertise of our Artificial Intelligence Centre of Excellence. We have experience with Agentforce, Copilot, Infor Gen AI, and with Tableau and OpenAI integration.
Our AI Services
To successfully start an AI project, it is essential to rethink the interaction between people, processes, and technologies creating a new balance of skills, culture, and innovation to generate value.
Salesforce and Tableau AI
We offer strategic consultancy to support the adoption of AI across different business departments.
The use cases we have developed show how adopting Agentforce can create concrete benefits in customer service and sales processes.
In this context, we implemented the Agentforce project to support customer service operations at Boscolo Tours. For Fedegari, introducing Agentforce significantly reduced response times and made ticket assignment smarter.
Within the Salesforce ecosystem, AI‑focused projects cover multiple business processes. We have developed several service and sales use cases in which AI agents support organisations in preparing commercial activities by suggesting relevant use cases and references to improve customer interactions.
In parallel, we launched integration projects between OpenAI and analytics platforms such as Tableau, the Carglass project, for example aimed at improving sentiment analysis and understanding customer interactions.
This type of integration is designed to be extended to other processes and contexts, adapting to different platforms and operating models.
Microsoft AI
We support organisations in integrating Microsoft 365 Copilot into daily workflows, transforming AI into an operational tool that boosts productivity and decision‑making quality.
We work on developing workflows to automate low‑value activities, make insights more accessible, and improve operational efficiency across key business functions, from sales to customer service, all the way to finance.
Thanks to our extensive experience, we developed an accelerator designed to maximise adoption: Copilot for Value, a structured process that guides organisations through Copilot implementation, maximises license usage, and translates adoption into concrete, measurable business benefits.
Infor Gen AI
With Infor GenAI - Infor ERP embedded generative AI - we help companies automate operational tasks, reduce manual errors, and optimise key processes such as supply chain, inventory, and reporting.
To support global projects, Atlantic Technologies has activated an international competence centre, developed in collaboration with Engineering, which includes a dedicated AI unit working on Infor AI use cases.
Contact our AI experts
We bring a perfect balance of experience and innovative thinking to the table.
